Customer Handling Officer Lahore

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Title:

Customer Handling Officer Lahore

Job ID:

17950

Category:

Customer Service

Gender:

No Preference

Job Shift:

Rotating

Posted:

11.01.2017

Salary:

₨45,000.00

Salary Type:

per month
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Employment Type:

Full time

Occupations:

Customer Support: Call Center

No. of position:

20+

Minimum Experience:

2 Years

Salary:

₨45,000.00 per month

Minimum Education:

Intermediate/A-Level

Career Level:

Experienced Professional

Location:

Lahore, Pakistan 

Company Info
IBEX Global
Arcadia Building, Plot # 119,16th East Street, DHA, Phase-I, Karachi.
Karachi, Pakistan
Company Profile

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Job Description


  • Brief description of the job :
  • Timely preparation of rates and quotes for customers and overseas agents.
  • Collaborate and build relationships with customers to strengthen service competitiveness
  • Communicate timely correspondence back to customers, track and resolving any issues regarding product.
  • Timings: 9 hours shift
  • Requirements (Education): O-Level / A-Level / Intermediate / Bachelors

  • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.
  • Ability to work in a blended operations and customer development role
  • Self-motivated, assertive, and respond to brand metrics.
  • Manages complex transactional or emotional customer situations promptly and professionally.
  • Ability to multi-task in a fast paced environment with rapidly changing priorities
  • Contributes to building a positive team spirit and puts success of team above their own interests.
  • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.
  • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
  • Salary: up to Rs. 50,000/-
  • Transport: Conveyance will be provided.
  • Last date to apply: 30th – NOV – 2017

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